Baltimore Corps looks to empower today’s visionaries alongside tomorrow’s generation of leaders, to build a stronger city.
1) Aggressive growth targets
2) Data complexity
3) Training and support
Solution: Salesforce Implementation; Training & Support.
North Peak came on in the early stages to act as an adviser and coach to help BC manage a complex web of information that is key to their success but made for difficult choices around an appropriate Salesforce data model. North Peak’s role was to perform a needs assessment, guide their team through making the right Salesforce enhancements and provide ongoing training and support to build in-house capacity.