ICRW’s mission is to empower women, advance gender equality and fight poverty in the developing world.

Challenges:
1) Poorly configured Saleforce instance
2) No single centralized database
3) Lack of training & support

Solution: Salesforce Success & Rehab; Training & Support  

ICRW sought the help of North Peak to clean up a poorly-configured Salesforce instance. North Peak also helped ICRW shift to using Salesforce as the database of record for all donations, and trained staff on how to administer the powerful CRM.

Most Recent Projects