Resources

We believe the entire Salesforce nonprofit community advances when we share openly and generously. This is our latest thinking.

Our Blog

What do dinner, process definition, and Salesforce have in common?

We often get asked how to prepare for a Salesforce project. One of the most critical preparation steps is defining key processes. But many of the processes we follow at work are things we do without thinking, like making a cup of tea– we don’t need instructions, we...

Salesforce Implementations and Relaunches

The most common reason nonprofits come to North Peak is to launch a new CRM, whether for a team that’s never used a CRM system before or for a team that’s been working with an existing system that’s not suited for their needs. At North Peak, we follow a proven process...

A Collaborative CRM to Help Rebuilding Together Strengthen Communities

About Started in 1973, Rebuilding Together is a nonprofit focused on bringing volunteers and communities together to improve the homes and lives of our neighbors and strengthen our communities. The organization leverages a national network of 140 affiliates to deliver...

A Collaborative CRM to Help Rebuilding Together Strengthen Communities- Part 2

RTSP Today and in the Future Today, there are more than 40 affiliates using the RTSP, and new organizations are onboarded regularly. All affiliates on the package receive onboarding services and ongoing support from the RTSP Support team–a group of national office and...

Outbound Funds is a Salesforce.org Open Source Product

We’re excited to share news of a huge accomplishment and new chapter for this community project: Outbound Funds is officially a Salesforce.org open-source product— the Outbound Funds Module! If you’re not familiar with Outbound Funds, the first installment of this...