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North Peak helped CSIS break down data silos by consolidating databases and improving the flow of online data. The results were immediate. Efficiency for database research and reporting has skyrocketed, and reports that used to take weeks to compile now take minutes. With information on their constituents, programs, and events now much more transparent, the staff is more engaged and enthusiastic about the overall progress of the organization.
North Peak led Forefront through an implemention of Salesforce for membership management as part of an integrated technology platform involving Drupal, Accounting Seed and MailChimp. The result supported strong renewal rates as well as increased communication and visibility between staffers around membership.
North Peak supports a series of managed packages in use by 27 affiliate organizations for membership management of regional philanthropic organizations.
After-School All-stars partnered with North Peak to customize and implement Salesforce with the Nonprofit Starter Pack, as well as a system to train and onboard all of ASAS’s regional chapters. This included implementing an overall constituent management system, which could handle grant management, donation tracking, communication and outreach, and staff management.
