Building CRM Expertise In-House: Why It Matters and How to Do It

Building CRM Expertise In-House: Why It Matters and How to Do It Customer Relationship Management (CRM) systems—like Salesforce—are powerful tools that can help organizations leverage their impact with data-informed decisions. But to get the most out of a CRM, you...

CHN Housing Partners: Investing in Tech to Advance Affordable Housing

CHN Housing Partners: Organizational Decisions Guided by Strategy CHN Housing Partners is an affordable housing developer, housing services provider and residential lender. Their work fosters partnerships with utility companies, financial institutions and public...

Coaching4Change Reduces Data Silos and Improves Efficiency with Nonprofit Cloud

Coaching4Change (C4C) empowers College Mentors to partner with under-resourced schools to deliver high-impact programming to K-12 students. Through their paid internship program, C4C trains talented, diverse college students to serve as mentors, providing both...

Minnesota Homeownership Center Streamlines Operations with Salesforce

The Minnesota Homeownership Center has been working with Minnesotans for over 30 years to help them achieve their goals for long-term, sustainable homeownership. As a U.S. Housing and Urban Development (HUD) Intermediary, the Minnesota Homeownership Center provides...

How to Prepare for the Departure of a Salesforce Admin

A Salesforce Admin is an essential role that is responsible for the daily maintenance and care of an organization’s CRM or GMS. While we want to think that folks will stick around for the long haul, we have to acknowledge that change happens, and staff turnover...