Oakland Promise provides scholarships, guidance and support for Oakland’s young people to attend and complete college or career technical education.
Oakland Promise uses Salesforce CRM to support critical core processes and analytics for both the Development and Programs teams. These teams needed access to Salesforce consulting and advanced technical skills to guide enhancement and growth of their Salesforce instance in order to to keep pace with the teams’ needs.
Solution: Salesforce Implementation service for growth
With North Peak, Oakland Promise has a Salesforce Implementation partner that follows a proven process to enhance and grow Salesforce around the team’s needs. Our work with Oakland Promise has included enhancing existing portals, launching new portals using Experience Cloud and integration of tools such as Calendly.