The Burn Institute’s mission is to educate and inspire our communities to prevent burn injuries and empower those affected by burn trauma.

The organization worked with North Peak to migrate from their Exceed! Database to a comprehensive, Salesforce-based solution for their Development, Marketing, Volunteer Management, and Program management needs.

rebuilding together


  1. Limited visibility into the full scope of relationships
  2. Data management and reporting were labor-intensive
  3. Lack of access to reporting and insights that support organizational decision making

Solution: Salesforce Implementation

North Peak implemented NPSP, Program Management Module, and a custom volunteering solution for Burn Institute. Additionally, the solution was integrated with Give Lively for online donations, Constant Contact for email marketing, and Gravity Forms for online forms. The team now has one source of truth for all organizational data and easy access to insights on critical relationships and the team’s impact.