GreenWave: Designing a CRM for Transparency, Sustainability, & Scale

GreenWave (GW) trains and supports regenerative ocean farmers in the era of climate change. Their polyculture farming system grows a mix of seaweeds and shellfish that require zero inputs—making it the most sustainable form of food production on the planet—while...

The Role of a Salesforce Admin During and After Implementation

Creating powerful CRMs and setting up clients for long-term success is at the core of everything we do at North Peak. When we’re working on a project, we don’t just think about how it will turn out, we think about how it will be sustained. That’s why we take the time...

Collaborative CRM December Meetup Recap

December 2021, North Peak hosted our quarterly meetup for organizations managing, implementing, or considering shared CRM solutions– Collaborative CRMs. At these meetups, a group of nonprofit executives and Salesforce admins, developers, and consultants discuss their...

Hiring a Salesforce Admin

Hiring a Salesforce Administrator (aka “Admin”) is tough. Their technical talent often means nonprofits are competing with companies to hire. And the Admin skillset is often unique among existing staff and so, difficult to evaluate. We’re answering the common...

Salesforce’s New Grants Management Solution: Outbound Funds Module

In 2020, Salesforce announced the addition of a product called Outbound Funds Module (OFM) to their suite of offerings and it changed the landscape of grants management solutions. OFM is free and open source, and it customizes Salesforce for foundations and other...